1. Find out if voice chat fails for particular hosts, particular users or fully?
2. Check if 3478 UDP port is open in the firewall
3. Check the log files at C:\Documents and Settings\USERNAME\ApplicationData\Oracle RTC Messenger\Logs\rtc_im_client.log of both the clients.
4. See the output of http[s]://yourhost.domain/imtapp/RtcConnections (best readable via Internet Explorer)
5. Check whether or not you are able to launch a web conference out of the messaging client.
No comments:
Post a Comment